SHB30121 Certificate III in Beauty Services
Course Overview
The SHB30121 Certificate III in Beauty Services is a nationally recognised qualification delivered by Artisan Training Academy RTO 46085 on the Gold Coast. Designed as the essential entry point into the Australian beauty industry, SHB30121 equips graduates with the practical and client-facing skills to work as a Beautician, Lash and Brow Technician, Makeup Artist, or Beauty Consultant in a professional salon environment.
This qualification covers a broad foundation of beauty services — from lash and brow treatments, waxing, and nail services to makeup application, cosmetic tanning, and infection control standards. Training is delivered in a blended format combining online self-directed learning with face-to-face sessions at Artisan’s dedicated beauty training salon in Worongary, and supported work placement or simulated clinic experience. The Certificate III in Beauty Services is widely recognised by Queensland employers and is a common prerequisite for further study, including the SHB40121 Certificate IV in Beauty Therapy.
Key Outcome
Graduate with the skills to perform supervised beauty services across nail, waxing, lash and brow, makeup, and tanning disciplines — and the client communication and business skills to thrive in a salon environment.
Course Facts at a Glance
- Qualification code: SHB30121
- RTO: Artisan Training Academy RTO 46085
- Total units: 18 (14 core + 4 elective)
- Delivery: Blended — online self-directed learning + face-to-face + work placement / simulated environment
- Full-time duration: 52 weeks
- Part-time duration: 65 weeks
- Face-to-face schedule: Every Wednesday and Thursday, 9am–4pm (must book in to attend)
- Training location: Artisan Training Academy, 1/86 Quambone Street, Worongary QLD 4213
- Course fee: $7,500
- Prerequisites: None
Skills You’ll Learn
The cert 3 beauty services curriculum covers the core technical and professional competencies expected of entry-level beauticians in Queensland salons. On completing this beauty services course, you will be able to:
- Perform lash and brow services including tinting, shaping, and brow design
- Deliver professional waxing services to industry hygiene standards
- Provide manicure and pedicure (pedicare) services and use electric file equipment safely
- Design and apply makeup for everyday wear and photography contexts
- Apply cosmetic tanning products using correct safety and finishing techniques
- Apply eyelash extensions to professional standards
- Maintain infection control standards in line with SHBBINF002 and workplace health requirements
- Conduct client consultations and advise on beauty products and services
- Process salon financial transactions and operate professionally within a salon business
- Research and apply current beauty industry knowledge and trends
- Use social media and online tools ethically and professionally for beauty businesses
- Sell beauty products and services to retail customers with confidence
Explore all beauty courses Gold Coast offered at Artisan Training Academy: Beauty Courses Gold Coast.
Curriculum — Units of Competency
The SHB30121 Certificate III in Beauty Services requires successful completion of 18 units of competency: 14 core units and 4 elective units. All unit titles below reflect the official SHB Training Package titles.
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Core Unit 1 — SHBBBOS007 Apply Cosmetic Tanning Products
- Preparing the client and work area for cosmetic tanning services
- Selecting and applying spray tan and self-tanning products correctly
- Advising clients on pre- and post-tan care and product maintenance
- Following hygiene and workplace health and safety requirements for tanning services
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Core Unit 2 — SHBBCCS005 Advise on Beauty Products and Services
- Conducting client consultations and assessing individual needs
- Selecting and recommending suitable beauty products for different skin types and concerns
- Communicating product and service benefits accurately and professionally
- Building product knowledge aligned with current beauty industry offerings
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Core Unit 3 — SHBBFAS004 Provide Lash and Brow Services
- Performing lash and brow tinting using correct product and timing protocols
- Shaping brows via waxing, threading, or tweezing to suit facial features
- Applying strip lashes and advising on lash and brow aftercare
- Maintaining hygiene and managing potential adverse reactions
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Core Unit 4 — SHBBHRS010 Provide Waxing Services
- Performing waxing services for face and body using hot and strip wax techniques
- Preparing the treatment area and client skin correctly for each service
- Recognising contraindications and managing post-waxing skin reactions
- Adhering to infection prevention and hygiene standards throughout
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Core Unit 5 — SHBBMUP009 Design and Apply Make-Up
- Consulting with clients to identify makeup goals and skin characteristics
- Selecting and applying foundation, contouring, eye makeup, and lip colour for different occasions
- Corrective and enhancement techniques tailored to facial features
- Advising clients on makeup products and application for home use
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Core Unit 6 — SHBBNLS007 Provide Manicure and Pedicare Services
- Performing full manicure and pedicare (pedicare) services to professional standards
- Nail shaping, cuticle care, hand and foot massage, and nail polish application
- Recognising nail and skin conditions requiring referral
- Maintaining correct hygiene and equipment sterilisation procedures
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Core Unit 7 — SHBBNLS011 Use Electric File Equipment for Nail Services
- Setting up and operating electric file (e-file) equipment safely
- Selecting correct bits and speeds for nail preparation and finishing services
- Managing heat, friction, and dust control during e-file use
- Maintaining and cleaning e-file equipment in line with workplace requirements
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Core Unit 8 — SHBBRES003 Research and Apply Beauty Industry Information
- Identifying and using reliable information sources on beauty trends, products, and techniques
- Applying research findings to improve service delivery and client outcomes
- Understanding relevant legislation, industry codes, and professional standards
- Maintaining knowledge currency in a rapidly evolving industry
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Core Unit 9 — SHBXCCS007 Conduct Salon Financial Transactions
- Processing client payments using correct point-of-sale procedures
- Handling cash, EFTPOS, and other payment methods accurately
- Managing receipts, refunds, and end-of-day reconciliation tasks
- Complying with financial transaction policies and consumer law requirements
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Core Unit 10 — SHBXCCS008 Provide Salon Services to Clients
- Welcoming, consulting with, and booking clients professionally
- Managing the client experience from arrival through to post-service follow-up
- Handling complaints and service adjustments in line with salon policy
- Building client loyalty through professional communication and service delivery
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Core Unit 11 — SHBXIND003 Comply with Organisational Requirements within a Personal Services Environment
- Understanding and applying workplace policies and procedures
- Maintaining personal presentation and professional conduct standards
- Contributing to a positive, respectful team environment
- Recognising and responding to duty-of-care obligations in a salon setting
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Core Unit 12 — SHBXWHS003 Apply Safe Hygiene, Health and Work Practices
- Identifying and managing workplace health and safety hazards in a beauty salon
- Applying correct manual handling, ergonomic, and equipment safety procedures
- Implementing personal hygiene and hand hygiene practices throughout services
- Responding to incidents and emergencies in line with WHS requirements
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Core Unit 13 — SIRXOSM002 Maintain Ethical and Professional Standards when Using Social Media and Online Platforms
- Understanding legal and ethical obligations when representing a beauty business online
- Managing privacy, confidentiality, and client consent in digital communications
- Responding professionally to online reviews and client enquiries
- Protecting the salon’s reputation and brand across social media channels
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Core Unit 14 — SIRXSLS001 Sell to the Retail Customer
- Identifying client needs and matching them to appropriate beauty products
- Using effective consultation and recommendation techniques to support retail sales
- Handling objections and closing sales professionally and ethically
- Processing retail transactions and following up to support client retention
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Elective Unit 1 — SHBBINF002 Maintain Infection Control Standards
- Implementing infection prevention procedures specific to personal services environments
- Selecting and applying correct sterilisation and disinfection methods for equipment and work surfaces
- Managing sharps, single-use items, and contaminated waste safely
- Recognising signs of skin infection and contraindications requiring service refusal or referral
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Elective Unit 2 — SIRXOSM003 Use Social Media and Online Tools
- Creating and scheduling content across social media platforms to promote beauty services
- Using online booking systems, messaging tools, and digital platforms in a salon context
- Monitoring engagement and adjusting content approach based on audience response
- Supporting salon marketing goals through consistent online presence
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Elective Unit 3 — SHBBMUP010 Design and Apply Makeup for Photography
- Understanding how lighting, lenses, and camera settings affect makeup appearance on camera
- Selecting and applying products suited to photographic and video contexts
- Contouring, highlighting, and colour correction techniques for editorial and commercial shoots
- Maintaining makeup continuity and managing touch-ups in a photography session
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Elective Unit 4 — SHBBMUP008 Apply Eyelash Extensions
- Preparing clients and conducting patch tests prior to eyelash extension application
- Applying classic eyelash extensions using correct isolation and adhesive techniques
- Selecting curl, length, and diameter to suit the client’s natural lash and eye shape
- Advising clients on aftercare, infill schedules, and safe removal
How You’ll Be Assessed
SHB30121 is a nationally accredited qualification assessed using a competency-based model — you must demonstrate both knowledge and practical skill to receive a competent outcome for each unit. Artisan uses three primary assessment methods across the qualification:
Delivery, Location, Inclusions & Certification
Delivery Mode
The Certificate III in Beauty Services is delivered in a flexible blended format to suit different learning schedules:
- Online Self-Directed Learning: Access course materials, complete knowledge assessments, and study theory at your own pace through Artisan’s learning management system.
- Face-to-Face Training: Attend hands-on practical sessions at Artisan’s dedicated beauty training salon in Worongary every Wednesday and Thursday, 9am–4pm. You must book in to attend each session.
- Work Placement / Simulated Clinic: Gain supervised real-world experience through Artisan’s working clinic environment and approved work placement settings.
Training Location
Artisan Training Academy
1/86 Quambone Street, Worongary QLD 4213
Face-to-face training: Every Wednesday and Thursday, 9am–4pm
What’s Included
- Comprehensive Learning Guides covering all 18 units
- Learning Activities and Assessments for each unit
- Full-time and Part-time Study Plans
- All equipment and resources provided during face-to-face training sessions
- Access to Artisan’s working beauty clinic for client-facing practical experience
- Direct trainer support from Carlye Pymble throughout your enrolment
Student Requirements
- Language, Literacy and Numeracy (LLN): A basic level of English literacy and numeracy is required. Artisan will conduct an LLN and digital literacy review before enrolment to confirm course suitability. If reasonable adjustments are needed, these will be discussed with you. See the Student Guide for details.
- Unique Student Identifier (USI): Required for enrolment — free to obtain at usi.gov.au.
- Models for Practical Assessment: Students are required to provide models for some practical assessments. Artisan provides models through its working clinic where possible and encourages students to bring friends or family where appropriate.
- Device with Internet Access: A computer or tablet with reliable internet access is required for online learning components.
- Recording Equipment: A smartphone or tablet capable of recording video is required for video assessment submissions.
- Printer: Access to a printer is required for printing course materials and assessments.
Prerequisites
There are no entry prerequisites for the SHB30121 Certificate III in Beauty Services. This qualification is open to all aspiring beauty professionals regardless of prior experience.
Certification
Students who successfully complete all 18 units will be awarded the SHB30121 Certificate III in Beauty Services by Artisan Training Academy RTO 46085 — a nationally recognised AQF qualification. Graduates may progress to the SHB40121 Certificate IV in Beauty Therapy or, for those interested in cosmetic tattooing, the SHB50321 Diploma of Cosmetic Tattooing.
RPL & Credit Transfer
Recognition of Prior Learning (RPL) and Credit Transfer are available in line with Artisan’s policy. Applicants must provide authenticated evidence of prior study and/or current competence. See the Student Guide and Credit Transfer & RPL policy for how to apply.
Third-Party Delivery Statement
Artisan Training Academy RTO 46085 delivers all training and assessment directly. We do not use third-party providers to deliver training or conduct assessments for any qualification or unit on our scope. If this changes, we will notify enrolled students in writing and update this page.
Course FAQs
Is the SHB30121 Certificate III in Beauty Services nationally accredited?
Yes. SHB30121 Certificate III in Beauty Services is a nationally recognised qualification on the Australian Qualifications Framework (AQF), regulated by ASQA. It is delivered by Artisan Training Academy RTO 46085 and issued in accordance with the SHB Hair and Beauty Training Package. Because SHB30121 is nationally recognised, your qualification is portable across all Australian states and territories and is widely accepted by Queensland employers. Graduates may progress to the SHB40121 Certificate IV in Beauty Therapy or, for those interested in advancing into cosmetic tattooing, the SHB50321 Diploma of Cosmetic Tattooing.
Do I need any prior experience or qualifications to enrol?
No prior experience or qualifications are required. SHB30121 is an entry-level qualification designed for people starting their beauty career from scratch. Before enrolment, Artisan will assess your Language, Literacy and Numeracy (LLN) and digital literacy to confirm the course is suitable for you. If support or reasonable adjustments are needed, these will be arranged before your studies begin. You will also need a Unique Student Identifier (USI) and access to models for practical assessments — see the Student Guide for the full enrolment requirements.
How long does the course take and how is it delivered?
The Certificate III in Beauty Services is available as full-time (52 weeks) or part-time (65 weeks) study. Both modes use Artisan’s blended delivery model: online self-directed learning for theory content, which you complete at your own pace, combined with face-to-face practical training at Artisan’s Worongary salon every Wednesday and Thursday from 9am to 4pm. Full-time students attend two days per week face-to-face with a minimum of 10 hours per week of self-directed online study. Part-time students attend one day per week face-to-face with a minimum of 5 hours per week of self-directed study. Study Plans are available for both modes to support steady course progression.
How will I be assessed throughout the course?
SHB30121 uses competency-based assessment — you must demonstrate both knowledge and practical skill to receive a competent outcome for each unit. Assessment tools include written knowledge questions, research tasks and case studies completed online, video responses demonstrating practical skills in simulated environments, and live practical demonstrations observed by your trainer during face-to-face sessions at the Worongary salon. Multiple client or model observations are required across service types to confirm consistent, safe practice. You must achieve a competent result in all 18 units to be awarded the full qualification.
What does the $7,500 course fee include?
The total course fee of $7,500 covers your Comprehensive Learning Guides for all 18 units, Learning Activities and Assessments, Full-time or Part-time Study Plans, and all equipment and resources provided during face-to-face training sessions at Artisan’s Worongary salon. A non-refundable deposit of $1,500 is required to secure your enrolment, followed by a monthly payment plan of $600 per month for 10 months. TLC Finance is also available — offering flexible repayments over up to 84 months with no deposit required. Finance is provided by TLC as an independent third party and is subject to lender approval.
Where is face-to-face training held, and what payment options are available?
Face-to-face training is held at Artisan Training Academy, 1/86 Quambone Street, Worongary QLD 4213, every Wednesday and Thursday from 9am to 4pm. You must book in to attend each session. Payment options include a $1,500 deposit on enrolment followed by $600 per month for 10 months, or TLC Finance with flexible weekly repayments over up to 84 months and no deposit required. To enrol or discuss payment options, contact Artisan at info@artisantrainingacademy.com or call 0422 624 966.
Fees, Payment Options & Enrolment
Course Fee
Total Course Cost: $7,500.00
Secure your place with a deposit of $1,500 and gain immediate access to the first units of study.
Instalment Payment Plan
- $1,500 non-refundable deposit on enrolment
- Then $600 per month for 10 months
TLC Finance — Study Now, Pay Later
- Flexible repayments over up to 84 months
- From approximately $30 per week (based on a 60-month plan)
- No deposit required
- No exit fees for early repayment
- Competitive rates for education finance
- Fast online application and approval process
Finance is provided by TLC (independent third party) and is subject to lender approval. Finance agreements are between the student and the financier.
Enrolment
To begin the enrolment process, contact Artisan Training Academy:
- Email: info@artisantrainingacademy.com
- Phone: 0422 624 966
Fee and Refund Policy
All courses require a non-refundable minimum deposit to secure enrolment. Artisan Training Academy complies with Australian Consumer Law regarding refunds. If a program is cancelled by the Academy or an applicant does not satisfy enrolment criteria, a full refund of monies paid will be given. See the Student Guide for full details.
Extension and Withdrawal Policy
If you encounter difficulties completing your course or attending a scheduled training day, you may request to transfer to another date or apply for an extension. Requests must be made within two weeks of your face-to-face training session or before your assessment due date. Email info@artisantrainingacademy.com with the subject line “Extension Request” or “Change of Date Request” and include all relevant details.
Course Dates — 2026 Intake Schedule
New intakes commence every month. Select the start date that suits your schedule:
- Monday 6th July 2026
- Monday 3rd August 2026
- Monday 7th September 2026
- Monday 5th October 2026
- Monday 2nd November 2026
- Monday 7th December 2026
- Monday 4th January 2027
- Monday 1st February 2027
- Monday 1st March 2027
- Monday 5th April 2027
- Monday 3rd May 2027
- Monday 7th June 2027
Beauty Training Salon: Every Wednesday and Thursday, 9am–4pm — must book in to attend.
View the full schedule on the Academic Calendar.