Lash and Brow Course Gold Coast – SHBBFAS004 Provide Lash and Brow Services
Course Overview
Lash and brow services are some of the most in-demand treatments in the beauty industry. Clients are increasingly looking for ways to enhance their natural features with professional, long-lasting results — from lash lifts and tints to brow shaping, brow tinting and brow lamination. With this demand has come a real shortage of skilled lash and brow technicians who can deliver precise, artistic and safe services on the Gold Coast.
The SHBBFAS004 Provide Lash and Brow Services course at Artisan Training Academy (RTO 46085) is a nationally recognised lash and brow course designed for aspiring beauty professionals and existing technicians who want to formalise their skills. Across two intensive face-to-face days and a flexible online theory component, you’ll learn to consult with clients, identify contraindications, select the right products, and deliver lash lifts, lash tints, brow shape, brow tinting and brow lamination treatments to a professional standard. You’ll also visit our partner brand Ink and Beauty Co to learn about the products and equipment used in industry.
Key Outcome
On successful completion, you’ll receive a Nationally Recognised Statement of Attainment for SHBBFAS004 Provide Lash and Brow Services — a credential that demonstrates your competence to employers, clients and insurers across Australia.
Course Facts at a Glance
- Unit code: SHBBFAS004 Provide Lash and Brow Services
- Delivery: Online self-directed theory + two days face-to-face training + at-home practice
- Duration: Up to 3 months online + 2 face-to-face days
- Course fee: $990 (including a $500 deposit to secure your place)
- Location: Artisan Training Academy, Worongary, Gold Coast
- Certification: Nationally Recognised Statement of Attainment, RTO 46085
Skills You’ll Learn
This lash and brow course is structured around the seven elements of the SHBBFAS004 unit of competency. You’ll develop the following skills, which together prepare you for safe, commercially viable lash and brow practice:
- Establish client priorities: Conduct effective consultations, perform patch tests, identify contraindications and confirm treatment plans.
- Prepare for lash and brow service: Set up the treatment area, comply with health and hygiene regulations, and select appropriate products.
- Chemically treat eyelashes and eyebrows: Perform lash lifts and brow lamination safely and effectively using manufacturer-approved chemical treatment procedures.
- Shape eyebrows: Apply waxing, threading and tweezing techniques to design and finalise brow shape to suit the client.
- Tint eyelashes and eyebrows: Select tint type and colour, mix and apply tints, and remove product safely while protecting the eye area.
- Review service and provide post service advice: Evaluate the service with the client, record outcomes, provide aftercare advice and rebook future treatments.
- Clean service area: Clean, disinfect and restock equipment, and dispose of waste according to organisational and environmental procedures.
This SHBBFAS004 lash and brow course sits within Artisan’s broader range of beauty courses on the Gold Coast, and pairs well with the Eyelash Extension Course (SHBBMUP008) for technicians wanting a complete eye-area service offering.
Curriculum
The course content is structured around the seven elements of the SHBBFAS004 unit of competency. Each chapter combines theory delivered through the online self-study guide with hands-on practical training across your two face-to-face days at our Worongary training facility.
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Chapter 1: Establish Client Priorities
- Accessing and reviewing existing client treatment plans and records
- Confirming lash and brow service requirements through probing consultation questions
- Performing patch tests according to manufacturer instructions and analysing skin reactions
- Identifying contraindications including acne, allergies to products, infection in the eye or eye area, bacterial/fungal/parasitic/viral infections, rashes and skin allergies
- Explaining the service sequence and factors that may restrict the treatment
- Confirming the revised treatment plan, recording updates and obtaining client consent
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Chapter 2: Prepare for Lash and Brow Service
- Setting up the treatment area, magnifying lamp, trolley and individual workstation
- Personal presentation including PPE, uniform, hair, nails and hygiene standards
- Preparing the client and selecting products: wax, tints, perming solutions, neutralisers and perming rods
- Complying with state, territory and local health and hygiene regulations relevant to lash and brow services
- Understanding cleaning, disinfection and sterilisation — including when to sterilise tweezers
- Using energy, water and other resources efficiently during preparation and service
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Chapter 3: Chemically Treat Eyelashes and Eyebrows (Lash Lifts & Brow Lamination)
- Cleansing the eye area thoroughly to remove all eye make-up before chemical treatment
- Performing lash lift treatments using lash isolating tools, silicone perming rods, perming solution and neutraliser
- Performing brow lamination — relaxing and shaping brow hair using setting lotions for a brushed-up, lifted finish lasting around 6 weeks
- Applying chemical treatments according to manufacturer instructions and the agreed treatment plan
- Applying post-treatment products and providing brow lamination and lash lift aftercare advice
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Chapter 4: Shape Eyebrows
- Cleansing eyebrows and surrounding area before shaping
- Discussing brow shape options with the client and selecting the appropriate method
- Methods of shaping brows: waxing (hot wax and strip wax), threading and tweezing
- Preparing wax, pre-wax cleanser, after-wax skin cleanser, hydrating gel and soothing lotion
- Applying wax safely — checking temperature, using applicators correctly and applying wax thinly
- Finalising and tidying the brow shape to meet client preference using tweezers
- Cleansing the area, removing residual product and applying aftercare product
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Chapter 5: Tint Eyelashes and Eyebrows
- Selecting tint type and colour to suit the client’s skin tone, preference and treatment plan
- Cleansing the eye area to remove all eye make-up before tinting
- Applying pads and protective product to protect the skin surrounding the lash or brow
- Mixing tint correctly using manufacturer ratios and timing instructions
- Applying tint to the desired shape and colour, and removing after the required processing time
- Cleansing the area to remove any remaining tint or product
- Applying post-treatment product according to manufacturer instructions
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Chapter 6: Review Service and Provide Post-Service Advice
- Evaluating the service with the client and gathering feedback
- Recording service outcomes on the client treatment plan: adverse effects, contraindications, brow shape, products used, service provided, skin sensitivity and service outcomes
- Providing aftercare advice — including avoiding eye makeup for at least 8 hours, avoiding sunburn and avoiding perfumed creams on the area for 24 hours
- Recommending take-home products and future treatments
- Rebooking the client for future lash and brow services
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Chapter 7: Clean Service Area
- Cleaning the service area, equipment and surfaces according to organisational policies and procedures
- Restocking equipment, tints, oxidants, consumables, disposable spatulas and wax strips in preparation for the next treatment
- Disposing of waste — including sharps, clinical and contaminated waste, and general waste
- Following sustainable operating procedures to conserve product, water and power
How You’ll Be Assessed
To be deemed competent in SHBBFAS004, you’ll complete two assessment tasks. Both are scored as Satisfactory or Not Satisfactory — there are no grades or numerical marks. If your first attempt is Not Satisfactory, you’re entitled to a second attempt.
Assessment Task 1
A written knowledge test covering the theory of lash and brow services, including health and hygiene regulations, infection control, hair structure and growth, contraindications, brow shaping methods, lash and brow products, skin reactions, and aftercare. The test is open book and untimed, and contains 31 written questions you complete in your own time during the online study period.
Assessment Task 2
A supervised practical assessment delivered across two activities, where you provide lash and brow services to multiple clients to demonstrate you can adapt to different lash and brow requirements, skin types and client preferences. Together, the assessment covers at least three of the four core services: eyelash tint, eyelash lift, eyebrow shape and eyebrow tint.
The practical covers two activities:
- Activity 1 – Lash treatments: Provide lash services (eyelash tinting and lash lifts) to four clients, including a full consultation, patch testing, the treatment itself, treatment plan documentation and aftercare advice.
- Activity 2 – Brow treatments: Provide brow services (eyebrow shape and eyebrow tint) to four clients, including consultation, shaping by waxing, threading or tweezing, tinting where appropriate, and aftercare.
Delivery, Location, Inclusions & Certification
Course delivery
SHBBFAS004 is delivered through a blended model designed to suit working students and career-changers:
- Online self-directed learning — you have up to 3 months to complete your online theory and written assessment in your own time.
- At-home practice — you’re encouraged to practise newly learnt skills on friends and family between sessions.
- Two face-to-face days at Artisan Training Academy in Worongary — dedicated to live demonstrations, practical training and supervised practice.
Course inclusions
- Professional training kit — wax pot, hot wax, lash and brow tints, lash lifting solutions and essential tools
- Comprehensive training manual — covering all seven elements of the unit
- Live demonstrations by an experienced industry trainer
- Practical sessions on live models to build confidence and skill
- Ongoing post-course support and access to learning resources
Prerequisites
There are no specific prerequisites for enrolling in SHBBFAS004. A foundational understanding of beauty therapy principles is helpful but not required — the course is suitable for both beginners entering the beauty industry and experienced beauty professionals looking to formalise existing lash and brow skills.
Student requirements
To enrol in SHBBFAS004 Provide Lash and Brow Services, you must meet the following requirements:
- Basic Language, Literacy and Numeracy in English (LLN)
- A Unique Student Identifier (USI)
- Access to suitable models for training and practical assessment. Artisan provides many models through our working clinic where possible — students may also bring friends or family members where appropriate
- Access to a functional PC or tablet device with uninterrupted internet access
LLN & digital skills
Before enrolment, we’ll review your language, literacy, numeracy and digital literacy to confirm the course is suitable. If you need support or reasonable adjustments, we’ll discuss the options with you. See our Student Guide for details.
Certification
On successful completion of all assessment tasks, you’ll receive a Nationally Recognised Statement of Attainment for SHBBFAS004 Provide Lash and Brow Services. This certification demonstrates your expertise in lash and brow treatments, enhances your employability and credibility in the beauty industry, and confirms your commitment to high standards of practice and client care.
Third-party delivery statement
Artisan Training Academy RTO 46085 delivers all training and assessment directly. We do not use third-party providers to deliver training or conduct assessments for any qualification or unit on our scope. If this changes, we will notify enrolled students in writing and update this page.
RPL & credit transfer
RPL and Credit Transfer are available in line with our policy. Applicants must provide authenticated evidence of prior study and/or current competence. See our Student Guide and Credit Transfer & RPL policy for how to apply.
Training location
Face-to-face training is delivered at Artisan Training Academy in Worongary, Gold Coast. Students travelling from interstate or remote locations should review our eyelash extension course alongside this lash and brow course if a combined lash and brow visit suits your travel plans.
Course FAQs
Is the SHBBFAS004 lash and brow course nationally recognised?
Yes. SHBBFAS004 Provide Lash and Brow Services is a nationally recognised unit of competency delivered under Artisan Training Academy’s RTO scope (RTO 46085). On successful completion you’ll receive a Statement of Attainment that’s recognised by employers, insurers and regulators across Australia. This unit also forms part of the SHB30121 Certificate III in Beauty Services, so it can serve as a credit pathway into the full qualification.
Do I need any prior experience to enrol?
No prior experience is required. The course is open to beginners entering the beauty industry as well as established lash technicians or salon staff who want to formalise their existing skills with a nationally recognised credential. A basic level of English language, literacy and numeracy is required, and an LLN review is completed before enrolment.
How long is the course and how is it delivered?
The course combines up to 3 months of online self-directed theory with two consecutive days of face-to-face practical training at our Worongary facility on the Gold Coast. You’ll also be encouraged to practise at home on friends and family between sessions to build confidence ahead of your practical assessment.
How will I be assessed?
There are two assessment tasks. The first is a written Unit Knowledge Test covering the theory of lash and brow services — open book and untimed, with 31 questions. The second is a supervised practical demonstration where you perform lash and brow services on multiple clients across two activities (Activity 1 – lash treatments including lash lifts and tints, and Activity 2 – brow treatments including shaping and tinting). Both tasks are scored Satisfactory or Not Satisfactory, and you’re entitled to a second attempt if needed.
What’s included in the course fee?
The $990 course fee includes your professional training kit (wax pot, hot wax, lash and brow tints, lash lifting solutions and essential tools), a comprehensive training manual, live demonstrations, supervised practical sessions on live models, and ongoing post-course support. A $500 deposit secures your enrolment, with the remaining balance payable one week before your course commencement date.
Where is the training delivered and what payment options are available?
Face-to-face training is delivered at Artisan Training Academy, Worongary, Gold Coast. We accept full payment, a $500 deposit plus balance, or finance through TLC Finance — an independent third-party lender offering flexible repayment plans up to 84 months with no deposit required. Finance is subject to lender approval and finance agreements are between the student and the financier.
Fees, Payment Options & Enrolment
Course fee
The total fee for the SHBBFAS004 Provide Lash and Brow Services course is $990. A $500 deposit is required to secure your enrolment, with the remaining balance to be finalised one week prior to course commencement. You can pay your deposit instantly via the Pay Deposit button at the top of this page.
Payment plans through TLC Finance
We also offer payment plans through TLC Finance, an independent third-party education lender. Benefits include:
- Flexible repayments up to 84 months
- No deposit required
- Pay off early with no exit fees
- Competitive rates for education
- Efficient online application and approval process
Apply online with TLC Finance. Our students love this option — it’s an easy, stress-free way to get started on their training and career goals sooner.
Finance disclaimer: Finance is provided by TLC (independent third party) and is subject to lender approval. Finance agreements are between the student and the financier.
Enrolment process
- Apply: Complete the online enrolment application with your details.
- Submit documentation: Provide the necessary documents, including proof of identity and your USI.
- Pay your deposit: Pay the $500 deposit to secure your place — use the Pay Deposit button at the top of this page.
- Confirmation: We’ll send you a detailed welcome email outlining the course structure, expectations and access to your online learning.
- Start training: Begin your online theory and prepare for your two face-to-face days at Artisan.
Course Dates
You can pick any of the dates below. If you don’t see a date that suits your schedule, please contact us and we’ll do our best to adjust accordingly. For all upcoming intakes, see the Artisan Academic Calendar.
- Monday 6th July – Tuesday 7th July 2026
- Monday 20th July – Tuesday 21st July 2026
- Monday 3rd August – Tuesday 4th August 2026
- Monday 17th August – Tuesday 18th August 2026
- Monday 31st August – Tuesday 1st September 2026
- Monday 14th September – Tuesday 15th September 2026
- Monday 28th September – Tuesday 29th September 2026
- Monday 12th October – Tuesday 13th October 2026
- Monday 26th October – Tuesday 27th October 2026
- Monday 9th November – Tuesday 10th November 2026
- Monday 23rd November – Tuesday 24th November 2026
- Monday 7th December – Tuesday 8th December 2026